Evolor support
Support
Evolor and DonorMap are built for nonprofit teams, and real people stand behind them. If something is not working or you are not sure how to do something, we are here to help.
Email us
help@evolor.oneThis is the fastest way to reach us. We read every message and reply as quickly as we can, usually within one business day.
Before you write, it helps to include
- Your organization name and the email you use to sign in
- What you were trying to do, and what happened instead
- The page or feature involved, and a screenshot if you have one
What we can help with
Getting started
Setting up your organization, inviting your team, and importing your donors and supporters.
Accounts and sign-in
Signing in, resetting a password, or changing who has access on your team.
Integrations and imports
Connecting services like Planning Center, Text In Church, Mailchimp, Brevo, QuickBooks, Stripe, and Google, and bringing contacts into Evolor.
Billing
Questions about your subscription, invoices, or payment method.
Privacy and data requests
Exporting your data, correcting a record, or requesting deletion.
Privacy and your data
For how Evolor collects, uses, secures, and deletes information, including data exchanged with the services you connect, see our Privacy Policy and Terms and Conditions. To make a data request, email us at help@evolor.one.